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Every tree Tells a Story. WHAT'S yours.

Please fill out the form below with any questions you have. Feel free to email hello@bonsaisatori.com for any questions about sizes, authors, or any doubts.

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Feel free to email hello@bonsaisatori.com for any questions about sizes, authors, or any doubts

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FAQ

Frequent questions

When will you restock
We're committed to keeping our inventory fresh and replenished to meet your bonsai pot needs. Restocking timelines can vary depending on factors. To stay updated on restock dates for specific bonsai pots, we recommend subscribing to our newsletter or following us on social media for announcements.
Do you offer customization options for bonsai pots?
Currently, we do not offer customization options for bonsai pots. However, we continually update our inventory with a diverse selection of designs, sizes, and materials to suit various preferences and styles.
What sizes are available for your bonsai pots?
We offer a range of sizes to accommodate different bonsai tree varieties and growth stages. Our selection includes small pots suitable for young saplings to larger pots for mature bonsai trees. Check individual product listings for specific dimensions.
What is your return policy
We offer worldwide shipping with transparent shipping rates and delivery times displayed at checkout. Due to the fragility of the ceramic, we cannot offer any return in purchases.
How should I clean and maintain my bonsai pots?
To maintain the beauty and longevity of your bonsai pots, gently clean them with mild soap and water as needed. Avoid harsh chemicals or abrasive materials that may damage the pot's surface. Regularly inspect for any signs of wear or cracks and replace if necessary.
When will my order ship
We strive to process and ship orders as quickly as possible. Once your order is placed, it typically takes 1-3 business days for processing before shipping. Shipping times may vary depending on your location and chosen shipping method. Upon shipment, you will receive a confirmation email with tracking information to monitor the status of your delivery.
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